I received a reusable parcel
M0 · Hero

The reusable parcel service that doesn't slow down your warehouse staff or your sales.

30 min to talk it through

M1 · Contexte

1.7bn parcels
a year in France
48-hour life

About 54 parcels thrown away every second in France.

1.7billion

parcels delivered per year in France.

ARCEP

18billion

parcels in Europe, +10 % a year.

FEVAD 2025

48h

average lifespan before becoming waste.

Collectif réemploi 2026

+25%

in eco-contribution per parcel in 2025.

M2 · Votre problème

What's holding you back, we've heard it all.

01

“I won't lose a single minute in order preparation.”

01 - Productivity

Integrate reusable packaging into your logistics process without affecting productivity or automation.

Not one minute lost in order preparation: that's non-negotiable.

02

“Reuse must not bring my sales down.”

02 - Order process

Offer reuse in the purchase journey without hurting the conversion rate.

The option has to be as simple as a delivery method, and work in favor of your brand image.

03

“Packaging that doesn't come back costs me dearly.”

03 - Return rate

Maximize the return rate to make the fleet pay for itself.

Packaging that doesn't come back is disposable packaging paid for at a premium. And your customer won't make a special trip for it.

04

“I need collection that's cheaper than disposable.”

04 - Viable reverse logistics

Get a collection and reconditioning network that's competitive with disposable packaging.

A network dense enough to make returns effortless, open to every format, with reconditioning that needs no manual work.

M5b · Omnicanal

An omnichannel solution that adapts to all your flows.

Click & collect, pickup point or home delivery: reuse plugs into every one of your channels.

Click & collect

Over 98 %return rate

  • Return rateOver 98 %
  • Reverse logistics costLow
  • Consumer effortLow

Pickup point / locker

Up to 71 %return rate

  • Return rateUp to 71 %
  • Reverse logistics costModerate
  • Consumer effortLow

Home delivery

Up to 35 %return rate, without a deposit

Low performance without a financial incentive

  • Return rateUp to 35 % without a deposit
  • Reverse logistics costHigh
  • Consumer effortHigh
M5 · Comment ça marche

How does it work?

  • A journey optimized to maximize the return rate
  • Tailored setup to fit your context

Step 1

In the cart

Optional / recommended

Your customer chooses reuse, offered as a delivery method, at the same price as standard pickup-point delivery.

Pickup-point delivery, reusable packaging: recommended, at the same price as standard pickup-point delivery.

M3 · L'approche
M4 · Le Pack

Soft and rigid parcels built for the demands of reuse.

01

Order preparation

During order preparation, it closes in one motion and secures the contents.

  • Closure with no tape or tools
  • Soft and rigid parcels, ready to ship

02

Opening

On arrival, it opens easily and guarantees the contents stayed intact.

  • Just pull the seal's tab, no scissors needed
  • Tamper-proof seal: any opening is visible

03

Reconditioning

It's refurbished with no cleaning step.

  • The label peels off without a trace thanks to the anti-adhesive coating
  • Four times less scrap with a dedicated closure: 5 % versus 20 % with tape

04

The right material

Its strength is sized to the market's return rate.

  • Cardboard below 80 % return
  • Honeycomb polypropylene above that

1 / 4

Reusable packaging with MOBIUSpack closure, half honeycomb polypropylene, half cardboardHoneycomb PP
above 80 %
Cardboard
below 80 %
M5c · La Tech

A complete solution that integrates easily with your IT systems.

Traceability for every unit, loop management, your customer's journey: one solution, connected to your tools.

Not just another dashboard: the right information, at the right time.

01

How am I performing?

Every week, a recap by email: overall view, warehouse view, environmental impact and voice of the customer.

02

What if my customers forget to return it?

Automatic reminders by email and text message, in your brand's colors.

03

Where is my packaging sitting idle?

Ready stock, dormant stock and issues, warehouse by warehouse.

04

Where does each order stand?

The order status and the packaging status, side by side.

05

Quick to pick up in the field

Handheld scanner, PDA or phone, scans kept even without network, connection to your WMS or ERP.

1 / 5

Real, anonymized example of the weekly recap sent by email: overall view, warehouse view, environmental impact and voice of the customer
Example of an automatic reminder email in the brand's colors: "Do you still have your parcel?"
Ready stock, dormant stock and issues, with a breakdown of dormant packaging by warehouse
Orders table: order status and packaging status side by side
Built for the field: works without network, instant feedback on every scan, connected to your IT systems, handheld scanner, PDA or phone, missing scans corrected, role-based access

Two ways to get started

With the scanning app

Zero development work on your end.

0€

in development

2s

added to preparation

Integrated with your WMS or OMS

Via API: seamless in operation.

Security is our priority.

Your data and your customers' data are protected at every step of the loop.

GS1 GRAI

A global standard

Our packaging identifiers are compatible with the GS1 GRAI standard, the global standard for identifying reusable assets.

GDPR

Protected data

Your customers' data is used only to track and manage packaging returns, in compliance with GDPR.

Communication

The customer relationship stays yours

Return messages are sent from your own brand's address.

M7 · Les preuves

Testimonials.

Use case 1 · Click & collect

The closed loop, in store.

A testimonial from Kiabi's logistics team.

Use case 2 · Pickup point

The packaging is returned right where the order is picked up.

The pickup-point journey, filmed during the pilot.

>98%

return rate in click & collect with KiabiTape à l'œilGrain de Malice

Up to71%

on pickup-point delivery with Decathlon

A consumer expectation

62,8%

think the initiative is
“great”

Customer voice

Survey of customers from the pickup-point pilot.

76%

say they
returned the packaging

82 % immediately

82 % of them returned it immediately. Survey of customers from the pickup-point pilot.

8,28/10

for the parcel's
opening experience

Opening score

The average score given to the parcel's opening experience. Survey of customers from the pickup-point pilot.

Brand image and employer brand: a concrete commitment your teams see firsthand every day during order preparation.

“We believe in pickup-point reuse. MOBIUSpack proved it to us on the ground. Thanks to a responsive team and a product that delivers on every promise, rollout was remarkably simple.”

Arcindo Corucho

“An innovative, responsive team ready to do whatever it takes to make reuse the norm, with their unique and innovative solution.”

Alexis Erard
M7b · Financement

Funding this transition

MOBIUSpack supports you in filing funding applications with eco-organizations to kick-start this shift. Calls for projects are opened by eco-organizations and fund studies, pilots and investments for moving to reuse*.

Citeo

Citeo · “Encore plus de réemploi” call for projects (“Even More Reuse”)

50%of eligible costs, solo
70%in a business consortium
  • Staff time
  • Pilot rollout
  • Studies
  • Customer communication

Join our coalition

Léko

Léko

Léko

An eco-organization for household packaging, like Citeo. Eco-organizations must devote at least 5 % of the contributions they collect to developing reuse: that's the budget that funds these projects.

* Subject to approval of the application by the eco-organizations.

M8 · Démarrer

From your real-world flow to full deployment, in four steps.

  1. 1

    Scoping

    Flows, volumes, loop diagram.

  2. 2

    Measured pilot

    Shared metrics, regular review meetings.

  3. 3

    Gradual scale-up

    E-commerce, WMS, trained teams.

  4. 4

    Deployment

    Real-time dashboard, AGEC reporting.

Funding

Grants are available from eco-organizations, with calls for projects that often open in September: plan ahead to keep the co-funding option open.

M9 · FAQ et contact

Your questions, our answers.

01

Does your customer have to choose the option?

No. During our pilots, they hadn't chosen it, and 76 % of respondents still returned the packaging. However, letting consumers choose at the time of purchase significantly increases the return rate.

02

Do you need to change your e-commerce site?

Not to get started: your customer is informed by email and with a message inside the parcel. At full deployment, an option is added at the delivery-choice step.

03

Does your customer pay to return the packaging?

No. They drop it off empty at the store or pickup-point counter, free of charge.

04

What happens if the packaging doesn't come back?

It gets replaced. The return rate is tracked continuously and managed pickup point by pickup point. A reminder email can invite your customer to drop it off.

05

What if the customer wants to return the item?

A return seal is provided inside the packaging. Your customer returns the item under your usual return policy.

06

Is the parcel tamper-proof?

Yes. The patented closure is tamper-proof outbound: any opening is visible. It resets with no tools for the return.

07

Does reuse slow down order preparation?

No. The packaging arrives flat, forms in one motion and closes faster than a taped cardboard box, even on mechanized lines.

08

How long does it take to get started?

A few days with the scanning app.

09

What formats are available?

Soft and rigid, from XS to large format.

10

Who does the reconditioning?

MOBIUSpack handles reconditioning, not your team.

1 / 10

30 minutes to scope your pilot

Tell us about your flows and volumes. We'll get back to you for an initial conversation.

Flow